How Technology Helps Improves Workers’ Comp Claims
April 25, 2017
As the rapid pace of technological innovation continues to take form it’s shaping new ways for industries conduct their business. This is especially apparent in the insurance industry where workers compensation claims have been helped by technology.
While some people are skeptical of new technology serving as a panacea to solve every issues, the truth is that when it comes to protection for workers, it’s a good thing companies are embracing new advancements. This is because new technology doesn’t just help business become more efficient at reviewing and processing claims, it ultimately puts everyday workers in a better position to protect themselves financially in the event of a workplace accident that wasn’t available in years past.
How Technology Helps With Workers Compensation Claims
The wide use of smartphones has had effects on various aspects of our lives. If you think about it, when you carry a smartphone with you, you have a camera, a computer, a phone, and device that can connect you to the internet all in your hand. What that means for workers compensation claims is that it makes the claims process much easier.
Claims processing can now be done in real-time and eliminate unnecessary paperwork. When paper is eliminated instead of lengthy explanations, videos can be watched instead to better understand things. Virtual chat options also help answer claimants questions in clear language that help keep people away from long wait times on the phone.
Another big technological change that’s happening to workers compensation is the rise of wearable devices. Wearable devices are still a new concept, but they are growing in popularity in the fitness area due to their ability to track movement and provide helpful data people can use to assess their daily habits. This can help in the area of workers compensation in the near future because it’s possible wearable technology might be a way to monitor fatigue before accidents happen.
They might even be able to provide other warnings that alters an employee’s behavior such as an employee walking into a restricted area known for a high ratio of workplace accidents they weren’t aware of. While on the job, many employees are so used to ritual and muscle memory, they might not even be aware of the danger they could be in, especially in the manufacturing field.
From wearable technology, one great benefit that can be gained is through prescriptive analytics. Having access to large data sets can help businesses alter how they look after their employees. When wearable tech enters the picture, it allows employers the ability to collect data that is hard to get, such as movement. Insurance professionals will be able to analyze this data and draw conclusions about the risks of injuries employees are exposed to. The next step for then would be to offer data-driven policy protocols that can cut down the likelihood of injuries and possibly lower the frequency of workers compensation claims.
Each day technology makes large leaps into the future but if you look closely, many of these tools that can transform the work environment are available today. It takes forward thinking and a commitment to embrace these changes though and that’s something that should be happening sooner than later.
Dreaden & Cox Attorneys At Law have been around for 50 years and we pride ourselves in being a small firm that’s managed to help our clients recover the damages they rightfully deserve in the areas of automobile accidents, social security, and workers compensation.
Whether you have been injured on the job and in need of an attorney, or just need legal advice, please don’t hesitate to visit our blog daily and contact us today.